Application Consultant
An application consultant works hands-on with settings, processes and user support in Dynamics 365. The role can focus on finance, logistics, production, sales, marketing or customer service, but the common thread is understanding business needs and translating them into the right system configuration. Select a product in the filter to see partners with experience in that specific application.
What the role does
- Maps business processes and requirements together with the client.
- Configures settings, templates, flows and reports in Dynamics 365.
- Supports users in their daily work and during implementation.
- Documents solutions and contributes to key user training.
When the role is typically needed
- During the implementation or upgrade of a Dynamics 365 application.
- When processes or routines need to be adjusted in the system.
- When users need help with specific features or workflows.
- When you want to ensure that the configuration meets business requirements.
Typical responsibilities and deliverables
- Mapping and requirements definition based on business processes.
- Configuration of the application according to agreed design.
- Support for users and key users.
- Documentation of settings and routines.
- Follow-up and adjustment after go-live.
What buyers should check
- Does the consultant have experience with your product and your industry?
- How does the consultant work with requirements definition and documentation?
- What methodology is used for configuration and testing?
- How do you ensure that users understand and adopt the solution?
- What is included in the handover to your own organisation or application management?
Common risks and misunderstandings
The configuration does not reflect the actual business processes.
Require processes to be documented before configuration begins.
Knowledge stays with the consultant instead of with you.
Ensure documentation and knowledge transfer are a fixed part of the assignment.
Users receive too little support during the transition.
Plan for coaching and key user support in connection with go-live.
Role
Application Consultant
Common responsibilities
- Mapping and requirements definition based on business processes.
- Configuration of the application according to agreed design.
- Support for users and key users.
Check especially
- Does the consultant have experience with your product and your industry?
- How does the consultant work with requirements definition and documentation?
- What methodology is used for configuration and testing?
Partners with relevant experience
Geographic need
Loading partners...
Describe your need
Tell us what you need and we will review it and come back to you if we see a relevant next step. Your request is never forwarded to partners automatically.
How does the matching work?
The partners shown here are profiled partners on d365 Guide. An assignment profile is only published once d365 Guide has verified documentation for the experience described. The order of the list is determined solely by how well the profile matches your selections.
Partners displayed here have provided information on relevant experience in the area. This information does not mean that the partner has a named consultant or immediate capacity available. Current staffing, experience, and delivery capacity must be confirmed in dialogue with the partner.