Point Taken

Norwegian specialist in Dynamics 365 Customer Engagement and Power Platform. Delivers Sales, Customer Service, Field Service and Customer Insights among others.

AI summary
  • Point Taken: det finnes verifiserbare AI/Copilot-signaler

Generated by d365guide.com from partner data. Continuously updated.

Decision support

Quick overview
Best suited for
50–99 employees · 100–249 employees
Primary focus
Sales, Customer Service, Field Service, Customer Insights (Marketing), Project Operations, Contact Center, Copilot
Strongest industries
Professional Services
Geography
Sweden
Typical projects
Sales, Professional Services · 50–99 employees · 100–249 employees | service, Professional Services · 50–99 employees · 100–249 employees
Less suitable for
Kunder vars affärskritiska processer bygger på Dynamics 365 Finance eller Supply Chain Management., Bolag som söker enbart en global partner som kan leverera med egna team i alla geografier., Organisationer med behov av brett stöd för D365 ERP-system för komplexa tillverknings- eller logistikflöden., Kunder som primärt söker expertis inom AI för avancerad dataanalys i Microsoft Fabric utan koppling till D365 CE-applikationer.
Why companies choose this partner

Compiled by d365guide from the partner's profile data

  • Spesialisert på Dynamics 365 Customer Engagement fremfor ERP
  • Kobler CRM med Power Platform, Microsoft 365 og Azure
  • Trinnvis utvikling fra CRM til service, AI og automatisering
  • Kompetanse på sikkerhet, styring og løpende forvaltning
  • Nordisk leveranse med tilstedeværelse i Norge og Sverige

Compiled by d365guide from the partner's profile data

  • Primary focus: Sales, Customer Service, Field Service, Customer Insights (Marketing), Project Operations, Contact Center, Copilot
  • Strongest industries: Professional Services
Typical customers and projects
Company size
50–99 employees · 100–249 employees
Revenue
25–99 MSEK · 100–499 MSEK
d365guide's assessment

Particularly good fit for: Professional Services · 50–99 employees · Sales

Consider other partners if: Kunder vars affärskritiska processer bygger på Dynamics 365 Finance eller Supply Chain Management., Bolag som söker enbart en global partner som kan leverera med egna team i alla geografier., Organisationer med behov av brett stöd för D365 ERP-system för komplexa tillverknings- eller logistikflöden., Kunder som primärt söker expertis inom AI för avancerad dataanalys i Microsoft Fabric utan koppling till D365 CE-applikationer.

The assessment is based on the partner's own profile data and is comparable across partners, but it is not independently verified. Always ask for references in your own industry.

Your request concerns CRM / Customer Engagement. Free of charge, Point Taken replies to you directly, d365guide.com is copied for follow-up. Private email addresses are not accepted.

Quick profile

  • CRM specialist
  • Delivers in Sweden
  • Strongest in Professional Services
  • Best fit for companies with 50–249 employees

Why choose Point Taken for CRM / Customer Engagement?

Point Taken – Sales & Customer Insights med fokus på Konsulttjänster og leveranse i Sverige.

Velg Point Taken når dere søker en partner som kan kombinere Sales & Customer Insights med forretningsforståelse innen Konsulttjänster og en bredere Microsoft/Dynamics 365-plattform.
  • Dynamics 365 Sales og Customer Insights
  • Sammenhengende salgs- og markedsprosesser
  • Kobling til Power Platform og Microsoft 365
  • Trinnvis innføring med mulighet for videre utvikling
Point Taken tilbyr Sales & Customer Insights for virksomheter som ønsker å modernisere og effektivisere forretningsprosessene sine. Profilen er særlig relevant innen Konsulttjänster. Leveransen er relevant i Sverige.

Best fit for businesses in

  • Companies with 50–99, 100–249 employees
  • Revenue: 25–99 MSEK, 100–499 MSEK
  • Professional Services
  • Professional Services·Point Taken hjälper konsultföretag att effektivisera sin verksamhet med Microsoft Dynamics 365, särskilt genom fokus på projekt- och resurshantering. De adresserar problem som ineffektiva resursallokeringar och bristande överblick över projektlönsamhet. Point Taken implementerar lösningar som samlar kundrelationer, projektplanering och ekonomiska flöden för att skapa en enhetlig plattform. De arbetar med att automatisera tidrapportering och fakturering, vilket reducerar administrativ börda och förbättrar kassaflödet. Genom att optimera användningen av Dynamics 365 for Project Operations och Sales, kan Point Taken underlätta för konsultbolag att fatta datadrivna beslut. Detta förbättrar i sin tur resursutnyttjande och bidrar till ökad lönsamhet per projekt.

Competencies

Sales
Customer Insights (Marketing)
Customer Service
Field Service
Contact Center
Project Operations
Copilot

Geography

Delivers in Sweden

AI experience

AI maturity: Established

Strongest in

  • Copilot Studio / agentsCustom-built AI agents in Copilot Studio – tailored dialogues, flows and decision support for specific processes.
  • Microsoft standard AI / built-in CopilotReady-made Copilot features in Microsoft products, e.g. suggestions, summaries and in-app user support in Dynamics 365.
  • Power Platform automation with AIAI-driven automations and apps built in Power Platform (Power Automate, Power Apps) connected to business data.
Show full AI, Copilot & automation profile
AI delivery model
A combination of product teams and a central AI team
AI capabilities
Copilot Studio / agentsMicrosoft standard AI / built-in CopilotPower Platform automation with AIAI readiness and data quality
Short description

Point Taken har offentlig eller eksisterende profilinformasjon som peker på AI/Copilot-kompetanse knyttet til Microsoft-plattformen. Vurderingen bygger på identifiserte signaler som copilot-studio, standard-copilot, power-platform, ai-readiness.

Start the first dialogue with Point Taken

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Contact person for CRM / Customer Engagement

Totte Pärlefalktotte.parlefalk@pointtaken.se

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Read more about CRM / Customer Engagement on Point Takens website