B3 Elevate – Dynamics 365 Partner

B3 Elevate is a specialist company within B3 Consulting Group that elevates customer experiences to new heights through powerful AI-based cloud solutions built on Dynamics 365 and Power BI. Thanks to close collaboration between technical and business experts, B3 Elevate delivers customer solutions—from strategy, through system development, to managed services. We are a consulting firm with high expertise and modern working methods. As a long-standing Microsoft partner, we strengthen organizations' ability to handle digital transformation supported by Microsoft Dynamics 365.

AI summary

B3 Elevate is a Dynamics 365 Customer Engagement specialist focusing on Sales, Customer Insights, Customer Service, Field Service, and Contact Center
The partner has a specifically documented focus on membership organizations as well as AI and automation within sales and service processes

Generated by d365guide.com from partner data. Continuously updated.

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Quick profile

CRM specialist
Delivers in Sweden
Strongest in Medlemsorganisationer

Why choose B3 Elevate for CRM / Customer Engagement?

Especially suited for membership organizations looking to streamline sales processes and customer relations with data-driven AI functionality.

We elevate customer experiences through powerful AI-based cloud solutions built on Dynamics 365 and Power BI. Through close collaboration between technical and business experts, we deliver customer solutions, from strategy to application management. We help medium to large membership organizations streamline sales processes and customer relations with data-driven AI functionality.

Specialist expertise in Sales & Customer Insights for membership organizations.
Delivers end-to-end solutions – from strategy to application management with AI integration.
National presence in Sweden with offices in several locations.
Optimizes sales processes and customer journeys with data-driven insights.

B3 Elevate works to implement and optimize Dynamics 365 Sales to support organizations in streamlining their sales processes and developing data-driven marketing, often with AI functionality integration. Their solutions are designed to improve customer relationship management, automate sales tasks, and provide insights that can drive sales growth. The partner also provides expertise in related Dynamics 365 applications such as Customer Insights, Customer Service, Field Service, and Contact Center, enabling an integrated customer journey. This primarily supports medium to large companies striving to manage their sales cycle from prospecting to closing deals more effectively.

AI-generated summary

Best fit for businesses in

Medlemsorganisationer
Medlemsorganisationer·For membership organizations, B3 Elevate can deliver solutions based on Microsoft Dynamics 365, focusing on optimizing the member journey and awareness of the organization's value. They have expertise in applications such as Dynamics 365 Sales, Customer Insights, Customer Service, and Contact Center. By working with Dynamics 365, organizations can streamline member communication, manage member registries, and improve service. B3 Elevate assists in developing and implementing systems to facilitate these processes, from strategy to application management. Their expertise covers how digital tools can be adapted to meet member expectations and handle individual member cases more efficiently. They also work on integrating AI-based solutions to develop the customer experience, which can contribute to increased relevance for members.

Competencies

Sales

Customer Insights (Marketing)

Customer Service

Field Service

Contact Center

Geography

Delivers in Sweden

Offices

StockholmGöteborgMalmöGävleBorlängeLinköpingSundsvallUmeåUppsalaVästerås och Örebro

AI-erfarenhet

AI-mognad: Etablerad

Starkast inom

Microsoft Standard AI / inbyggd CopilotFärdiga Copilot-funktioner i Microsofts produkter, t.ex. förslag, sammanfattningar och användarstöd direkt i Dynamics 365.
Copilot Studio / agentsEgenbyggda AI-agenter i Copilot Studio – anpassade dialoger, flöden och beslutsstöd för specifika processer.
Power Platform-automation med AIAI-drivna automationer och appar byggda i Power Platform (Power Automate, Power Apps) kopplat till affärsdata.

Typiska AI-initiativ

AI-readiness inför Copilot
Copilot Studio-agent
Automatisering av säljprocess
AI-stöd för kundservice

AI:s sammanfattning

The partner helps organizations integrate AI and automation, including Copilot Studio agents, into their sales and customer service processes. They are a good fit for companies seeking practical implementation of AI within Dynamics 365 and Power Platform, from strategy to operations.

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Visa fullständig AI-, Copilot- & automationsprofil

AI-leveransmodell: Kombination av produktteam och centralt AI-team
AI-förmågor: Microsoft Standard AI / inbyggd CopilotCopilot Studio / agentsPower Platform-automation med AIAzure AI / Foundry / MLAI-readiness och datakvalitet
Relevant för: Dynamics 365 SalesDynamics 365 Customer ServiceDynamics 365 Field ServiceDynamics 365 Customer InsightsPower PlatformMicrosoft 365 CopilotAzure / FabricCRM-processer
Typiska use cases: AI-readiness inför CopilotCopilot Studio-agentAutomatisering av säljprocessAI-stöd för kundserviceUtbildning och adoption
Erfarenhetsnivå: Levererat i kundprojekt
Kort beskrivning: B3 Elevate works with AI-based cloud solutions primarily within Dynamics 365 Sales, Customer Insights, and Customer Service. They help customers implement AI agents and automation via Copilot Studio and Power Platform. The work ranges from strategy and needs analysis to realizing solutions and managing services with a focus on customer experience.

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