Verified Dynamics 365 partner on d365guide.com

B3 Elevate

B3 Elevate logo

B3 Elevate is a specialist company within B3 Consulting Group that elevates customer experiences to new heights through powerful AI-based cloud solutions built on Dynamics 365 and Power BI. Thanks to close collaboration between technical and business experts, B3 Elevate delivers customer solutions—from strategy, through system development, to managed services. We are a consulting firm with high expertise and modern working methods. As a long-standing Microsoft partner, we strengthen organizations' ability to handle digital transformation supported by Microsoft Dynamics 365.

AI summary
  • B3 Elevate is a Dynamics 365 Customer Engagement specialist focusing on Sales, Customer Insights, Customer Service, Field Service, and Contact Center
  • The partner has a specifically documented focus on membership organizations as well as AI and automation within sales and service processes

Generated by d365guide.com from partner data. Continuously updated.

Decision support

Quick overview
Best suited for
100–249 employees · 250–999 employees · 1000–4999 employees
Primary focus
Sales, Customer Insights (Marketing), Customer Service, Field Service, Contact Center
Strongest industries
Membership Organisations
Geography
Sweden
Typical projects
Sales, Membership Organisations · 100–249 employees · 250–999 employees · 1000–4999 employees | service, Membership Organisations · 100–249 employees · 250–999 employees · 1000–4999 employees
Less suitable for
Companies whose main project is Finance & Supply Chain Management or Business Central, ERP-heavy manufacturing or logistics projects, Global ERP rollouts where CRM is a minor part of the project
Why companies choose this partner

Compiled by d365guide from the partner's profile data

  • Primary focus: Sales, Customer Insights (Marketing), Customer Service, Field Service, Contact Center
  • Strongest industries: Membership Organisations
  • Geography: Stockholm, Göteborg, Malmö, Gävle, Borlänge, Linköping, Sundsvall, Umeå, Uppsala, Västerås och Örebro
Typical customers and projects
Company size
100–249 employees · 250–999 employees · 1000–4999 employees
Revenue
100–499 MSEK · 500–999 MSEK · 1 000–4 999 MSEK
d365guide's assessment

Particularly good fit for: Membership Organisations · 100–249 employees · Sales

Consider other partners if: Companies whose main project is Finance & Supply Chain Management or Business Central, ERP-heavy manufacturing or logistics projects, Global ERP rollouts where CRM is a minor part of the project

The assessment is based on the partner's own profile data and is comparable across partners, but it is not independently verified. Always ask for references in your own industry.

Your request concerns CRM / Customer Engagement. Free of charge, B3 Elevate replies to you directly, d365guide.com is copied for follow-up. Private email addresses are not accepted.

Quick profile

  • CRM specialist
  • Delivers in Sweden
  • Strongest in Membership Organisations
  • Best fit for companies with 100–999 employees

Why choose B3 Elevate for CRM / Customer Engagement?

B3 Elevate – Sales & Customer Insights med fokus på Medlemsorganisationer och leverans i Sverige.

We elevate customer experiences through powerful AI-based cloud solutions built on Dynamics 365 and Power BI. Through close collaboration between technical and business experts, we deliver customer solutions, from strategy to application management. We help medium to large membership organizations streamline sales processes and customer relations with data-driven AI functionality.
  • Specialist expertise in Sales & Customer Insights for membership organizations.
  • Delivers end-to-end solutions – from strategy to application management with AI integration.
  • National presence in Sweden with offices in several locations.
  • Optimizes sales processes and customer journeys with data-driven insights.
B3 Elevate works to implement and optimize Dynamics 365 Sales to support organizations in streamlining their sales processes and developing data-driven marketing, often with AI functionality integration. Their solutions are designed to improve customer relationship management, automate sales tasks, and provide insights that can drive sales growth. The partner also provides expertise in related Dynamics 365 applications such as Customer Insights, Customer Service, Field Service, and Contact Center, enabling an integrated customer journey. This primarily supports medium to large companies striving to manage their sales cycle from prospecting to closing deals more effectively.
AI-generated summary

Best fit for businesses in

  • Companies with 100–249, 250–999, 1000–4999 employees
  • Revenue: 100–499 MSEK, 500–999 MSEK, 1 000–4 999 MSEK
  • Membership Organisations·For membership organizations, B3 Elevate can deliver solutions based on Microsoft Dynamics 365, focusing on optimizing the member journey and awareness of the organization's value. They have expertise in applications such as Dynamics 365 Sales, Customer Insights, Customer Service, and Contact Center. By working with Dynamics 365, organizations can streamline member communication, manage member registries, and improve service. B3 Elevate assists in developing and implementing systems to facilitate these processes, from strategy to application management. Their expertise covers how digital tools can be adapted to meet member expectations and handle individual member cases more efficiently. They also work on integrating AI-based solutions to develop the customer experience, which can contribute to increased relevance for members.

Competencies

Sales
Customer Insights (Marketing)
Customer Service
Field Service
Contact Center

Geography

Delivers in Sweden

Offices

StockholmGöteborgMalmöGävleBorlängeLinköpingSundsvallUmeåUppsalaVästerås och Örebro

AI experience

AI maturity: Established

Strongest in

  • Microsoft standard AI / built-in CopilotReady-made Copilot features in Microsoft products, e.g. suggestions, summaries and in-app user support in Dynamics 365.
  • Copilot Studio / agentsCustom-built AI agents in Copilot Studio – tailored dialogues, flows and decision support for specific processes.
  • Power Platform automation with AIAI-driven automations and apps built in Power Platform (Power Automate, Power Apps) connected to business data.

Typical AI initiatives

  • AI readiness for Copilot
  • Copilot Studio agent
  • Sales process automation
  • AI support for customer service

AI summary

The partner helps organizations integrate AI and automation, including Copilot Studio agents, into their sales and customer service processes. They are a good fit for companies seeking practical implementation of AI within Dynamics 365 and Power Platform, from strategy to operations.

Generated by d365guide.com from the partner's AI profile. Always verified in dialogue.

Show full AI, Copilot & automation profile
AI delivery model
A combination of product teams and a central AI team
AI capabilities
Microsoft standard AI / built-in CopilotCopilot Studio / agentsPower Platform automation with AIAzure AI / Foundry / MLAI readiness and data quality
Relevant for
Dynamics 365 SalesDynamics 365 Customer ServiceDynamics 365 Field ServiceDynamics 365 Customer InsightsPower PlatformMicrosoft 365 CopilotAzure / FabricCRM processes
Typical use cases
AI readiness for CopilotCopilot Studio agentSales process automationAI support for customer serviceTraining and adoption
Experience level
Delivered in customer projects
Short description

B3 Elevate works with AI-based cloud solutions primarily within Dynamics 365 Sales, Customer Insights, and Customer Service. They help customers implement AI agents and automation via Copilot Studio and Power Platform. The work ranges from strategy and needs analysis to realizing solutions and managing services with a focus on customer experience.

Start the first dialogue with B3 Elevate

We forward your request directly to B3 Elevate – free of charge and without obligation. You stay in control of the process.

Contact person for CRM / Customer Engagement

The partner replies directly to your email. d365 Guide is copied (CC/BCC) for follow-up.

By submitting you agree to our privacy policy.