Verified Dynamics 365 partner on d365guide.com

Point Taken

Point Taken logo

Point Taken är en Microsoft Dynamics 365-partner med fokus på Sales, Customer Insights (Marketing), Customer Service och Field Service. Partnern arbetar bland annat inom Konsulttjänster och levererar främst till kunder i Sverige.

AI summary
  • Point Taken focuses on Dynamics 365 Customer Engagement with an emphasis on Sales and Customer Service, as well as expertise in Customer Insights, Field Service, and Contact Center
  • d365.se identifies consulting service firms and mid-sized organizations as the clearest target audience

Generated by d365guide.com from partner data. Continuously updated.

Decision support

Quick overview
Best suited for
50–99 employees · 100–249 employees
Primary focus
Sales, Customer Insights (Marketing), Customer Service, Field Service, Contact Center
Strongest industries
Professional Services
Geography
Sweden
Typical projects
Sales, Professional Services · 50–99 employees · 100–249 employees | service, Professional Services · 50–99 employees · 100–249 employees
Less suitable for
Business Central and Finance & SCM as primary projects, Manufacturing and logistics projects where ERP processes are central, Global rollouts where an internal international delivery organization is a requirement, AI projects where advanced AI or Fabric is the main assignment
Why companies choose this partner

Compiled by d365guide from the partner's profile data

  • Primary focus: Sales, Customer Insights (Marketing), Customer Service, Field Service, Contact Center
  • Strongest industries: Professional Services
Typical customers and projects
Company size
50–99 employees · 100–249 employees
Revenue
25–99 MSEK · 100–499 MSEK
d365guide's assessment

Particularly good fit for: Professional Services · 50–99 employees · Sales

Consider other partners if: Business Central and Finance & SCM as primary projects, Manufacturing and logistics projects where ERP processes are central, Global rollouts where an internal international delivery organization is a requirement, AI projects where advanced AI or Fabric is the main assignment

The assessment is based on the partner's own profile data and is comparable across partners, but it is not independently verified. Always ask for references in your own industry.

Your request concerns CRM / Customer Engagement. Free of charge, Point Taken replies to you directly, d365guide.com is copied for follow-up. Private email addresses are not accepted.

Quick profile

  • CRM specialist
  • Delivers in Sweden
  • Strongest in Professional Services
  • Best fit for companies with 50–249 employees

Why choose Point Taken for CRM / Customer Engagement?

Point Taken – Sales & Customer Insights med fokus på Konsulttjänster och leverans i Sverige.

Välj Point Taken när ni söker en partner som kan kombinera Sales & Customer Insights med verksamhetsförståelse inom Konsulttjänster och en bredare Microsoft/Dynamics 365-plattform.
  • Kompetens inom Sales & Customer Insights.
  • Branschprofil mot Konsulttjänster.
  • Leverans i Sverige.
Point Taken erbjuder Sales & Customer Insights för organisationer som vill modernisera och effektivisera sina affärsprocesser. Profilen är särskilt relevant inom Konsulttjänster. Leveransen är relevant i Sverige.

Best fit for businesses in

  • Companies with 50–99, 100–249 employees
  • Revenue: 25–99 MSEK, 100–499 MSEK
  • Professional Services
  • Professional Services·Point Taken helps consulting firms streamline their operations with Microsoft Dynamics 365, specifically focusing on project and resource management. They address issues such as inefficient resource allocation and a lack of overview regarding project profitability. Point Taken implements solutions that unify customer relationships, project planning, and financial flows to create a cohesive platform. They work on automating time reporting and invoicing, which reduces administrative burden and improves cash flow. By optimizing the use of Dynamics 365 for Project Operations and Sales, Point Taken enables consulting firms to make data-driven decisions. This, in turn, improves resource utilization and contributes to increased profitability per project.

Competencies

Sales
Customer Insights (Marketing)
Customer Service
Field Service
Contact Center

Geography

Delivers in Sweden

AI experience

AI maturity: Established

Strongest in

  • Microsoft standard AI / built-in CopilotReady-made Copilot features in Microsoft products, e.g. suggestions, summaries and in-app user support in Dynamics 365.
  • Power Platform automation with AIAI-driven automations and apps built in Power Platform (Power Automate, Power Apps) connected to business data.
  • AI readiness and data qualityHelps you prepare data, architecture and organisation so Copilot and AI can be adopted safely.
Show full AI, Copilot & automation profile
AI delivery model
We mainly offer advisory services around AI/Copilot
AI capabilities
Microsoft standard AI / built-in CopilotPower Platform automation with AIAI readiness and data quality
Short description

Point Taken har offentlig eller befintlig profilinformation som pekar på AI/Copilot-kompetens kopplad till Microsoft-plattformen. Bedömningen bygger på identifierade signaler som standard-copilot, power-platform, ai-readiness.

Start the first dialogue with Point Taken

We forward your request directly to Point Taken – free of charge and without obligation. You stay in control of the process.

Contact person for CRM / Customer Engagement

Totte Pärlefalktotte.parlefalk@pointtaken.se

The partner replies directly to your email. d365 Guide is copied (CC/BCC) for follow-up.

By submitting you agree to our privacy policy.

Read more about CRM / Customer Engagement on Point Takens website