Dynamics 365 til Media & Publishing – guide & partnere

Subscription Management

Managing recurring revenue from digital and physical subscriptions, including invoicing, renewals, and accounts receivable.

Ad Sales and Booking

Processes for selling, booking, and managing advertising space in digital and print channels, from quotation to invoicing.

Rights and Royalty Management

Administration of intellectual property rights for authors, photographers, and other creators, as well as calculation and payment of royalties.

Project and Production Management

Managing the content production process, from idea and editorial work to publishing and distribution.

Inventory and Distribution

Managing physical inventory and logistics for printed media such as books and magazines, including circulation control and returns management.

Audience Data Processing (Audience Management)

Collection, segmentation, and analysis of customer and user data to personalize content, marketing, and sales.

Managing Complex Revenue Models

The need to manage and combine various revenue streams, such as subscriptions, advertisements, single-copy sales, and events, within a single system.

Fragmented Customer View

The difficulty of gaining a unified view of a customer or subscriber whose interactions are spread across multiple platforms and channels (web, app, print).

Administration of Rights and Royalties

The complex and often manual process of administering agreements, calculating, and paying accurate royalties to a large number of creators.

Inefficient Production Workflows

Manual handling and lack of integration between editorial systems, project management, and finance, leading to duplication of effort and longer lead times.

Data-Driven Decisions

The challenge of collecting and analyzing data on content performance, reader behavior, and advertising revenue to make strategic decisions.

The core for larger media companies to manage finance, royalty accounting, project accounting for productions, and distribution of physical media.

A fully integrated business system suitable for smaller and medium-sized publishers and media companies to manage finance, subscriptions, inventory, and sales.

Supports the process for advertising sales and B2B sales of subscription packages, from lead and quote to order and follow-up.

Streamlines the management of cases from subscribers and readers, such as address changes, billing queries, and service cancellations.

Enables the collection and analysis of data from multiple sources to build a 360-degree view of the customer, which is crucial for personalisation and segmentation.