CRM Konsulterna

CRM Konsulterna logo

CRM Konsulterna was named Dynamics 365 Customer Engagement Partner of the Year 2023 by Microsoft Sweden.

AI summary
  • CRMK specializes in Dynamics 365 Customer Engagement, Power Platform, AI, and agents
  • The offering includes Sales, Customer Insights, Customer Service, Contact Center, and Field Service, as well as Power Apps, Power Automate, and Copilot Studio

Generated by d365guide.com from partner data. Continuously updated.

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Quick profile

  • CRM specialist
  • Delivers in Sweden and Nordics
  • Strongest in Konsulttjänster, Grossist & Distribution
  • Best fit for companies with 100–4,999 employees

Why choose CRM Konsulterna for CRM / Customer Engagement?

Particularly suitable for consulting firms and wholesalers looking to streamline their sales processes and strengthen customer relationships.

CRM Konsulterna focuses on Microsoft's platform for CRM, customer management, and AI. Customers can hire the same partner for implementation, integrations, automation, training, and ongoing maintenance of sales and marketing solutions.
  • Dynamics 365 Sales and Customer Insights (Marketing)
  • Power Apps, Power Automate and Power BI
  • CRM, customer data and sales processes
  • Implementation, training and maintenance
CRM Konsulterna offers the implementation and development of Dynamics 365 Sales and Customer Insights (Marketing). These solutions support the management of customer data, sales processes, activities, and marketing, with additional automation and analytics via Power Platform.

Best fit for businesses in

  • Companies with 100–249, 250–999, 1 000–4 999 employees
  • Revenue: 100–499 MSEK, 500–999 MSEK, 1 000–4 999 MSEK
  • Konsulttjänster·CRM Konsulterna assists consulting firms in optimizing their customer journey and internal processes with Dynamics 365. They address typical challenges such as fragmented customer communication and inefficient project sales. By implementing Dynamics 365 Sales, they improve sales processes from prospecting to closing deals, enabling better follow-up and pipeline visibility. With Dynamics 365 Customer Insights (Marketing), consulting firms can segment customers and deliver relevant messaging, strengthening the brand and generating new business opportunities. They also help with Dynamics 365 Customer Service to manage customer inquiries efficiently and ensure high customer satisfaction. The focus is on creating a unified customer view and improving internal collaboration, freeing up time for the consultant's core business.

Competencies

Sales
Customer Insights (Marketing)
Customer Service
Field Service
Contact Center
Project Operations

Geography

Delivers in Sweden, Nordics

Offices

Stockholm

AI-erfarenhet

AI-mognad: Grundläggande
Visa fullständig AI-, Copilot- & automationsprofil
Relevant för
Dynamics 365 Customer ServiceDynamics 365 SalesDynamics 365 FinanceDynamics 365 Field ServiceDynamics 365 Customer InsightsPower PlatformMicrosoft 365 CopilotCRM-processerCustomer service processes
Erfarenhetsnivå
Flera kundprojekt

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