Understand Dynamics 365, before the partner dialogue starts
Guides, analyses, needs assessments and requirements specifications for management, IT, finance, sales and operations leaders who want to enter a partner dialogue well prepared.
Content tracks
Six clear paths through the material. Pick the track that matches where you are right now.
44 resources(updating events & articles…)
Dynamics 365 add-on catalogue (ISV)
44 reviewed add-on apps and ISV solutions for Dynamics 365 – AP automation, payments, WMS, EDI and more.
ERP needs analysis
Map your requirements for a new ERP system and get an AI-driven analysis with recommendations.
Sales & marketing needs analysis (CRM)
Analyse your sales and marketing needs to find the right CRM solution.
Customer service & field service needs analysis
Evaluate your service needs and get matched to the right Dynamics 365 solution.
AI Readiness Assessment
Test your organisation's maturity for AI and Copilot – and get concrete recommendations.
Business Central fit test
Six questions with industry-specific depth. Get an assessment of whether Business Central fits your needs, and where you may need ISV add-ons or another platform.
Industry comparison: BC vs Finance & SCM
Compare Business Central and Finance & Supply Chain Management by industry, company size and geography.
ERP requirements specification
Create a tailored requirements specification for your ERP project.
Sales requirements specification
Generate a requirements specification tailored to your sales organisation.
Marketing requirements specification
Create a requirements specification for your marketing department.
Customer service requirements specification
Generate a detailed requirements specification for your customer service department.
How to choose the right Dynamics 365 partner
A complete guide with checklists and tips for evaluating and selecting the right implementation partner.
E-book: The critical partner choice
20 pages of statistics, insights and a practical model for choosing the right Microsoft partner.
The typical buying journey - 7 stages
Where are you in the system lifecycle? Discover the seven stages of a typical ERP and CRM buying journey.
What triggers the decision to replace an ERP system?
Short film where Thomas Laine discusses the most common drivers behind replacing an ERP system.
How do you know when CRM and/or ERP needs replacing?
Short film helping you identify the signals that it is time to replace your CRM or ERP system.
Keep your people inspired with modern business systems
Short film on how modern business systems engage and inspire employees through better tools and workflows.
Not all Dynamics 365 partners are alike - the differences are bigger than you think
Short film on why it matters that Dynamics 365 partners differ – and why the right partner choice is decisive.
When several ERP and CRM systems meet requirements, the partner determines the outcome
When several ERP and CRM systems meet an organization's key requirements, it's not always an additional feature that decides the result. Often, it's the partner's experience, project methodology, team, and ability to challenge unnecessary complexity that determine if the project will be successful.
Work IQ APIs: what Microsoft is actually building – and why it matters if you invest in Dynamics 365
Microsoft's Work IQ APIs mark an important step towards AI-First: a working model where agents can understand context, act across system boundaries, and use information from both Microsoft 365 and Dynamics 365. For anyone investing in Dynamics 365, the question is not just which features exist, but whether the solution has been developed for people, agents, and new ways of performing work.
Copilot Cowork is here – what does it mean for businesses using Dynamics 365?
Microsoft has made Copilot Cowork generally available. For businesses using or evaluating Dynamics 365, this is not just another AI feature, but a shift towards more agentic ways of working where data, processes, integrations, and governance become crucial for business value.
Frontier Firm: What Microsoft Means, and What You Need to Know Before Choosing ERP or CRM
What does Microsoft actually mean by Frontier Firm, and why does it matter when selecting an ERP or CRM? Here we examine the concept, its link to Dynamics 365, and the questions you should ask a partner.
The AI shift in Dynamics 365: what leadership teams need to understand after Microsoft Build 2026
Microsoft Build 2026 marked the start of a platform where AI agents do not just assist but execute work in Dynamics 365. Here is what leadership teams should do regarding data, governance and partner selection - calmly, but starting now.
Dynamics 365 Release Wave 1 2026: what is actually coming, per product
Microsoft published Release Wave 1 2026 on 18 March. Here is d365 Guide's buyer-focused review, per product: what is rolling out between April and September, and what is already in place across AI, Copilot and agents.
Owned Intelligence: what Microsoft's latest report tells Dynamics 365 buyers
Microsoft's Work Trend Index 2026 introduces the concept of Owned Intelligence - the institutional knowledge that cannot be copied. Here is what it means for Dynamics 365 buyers as agents take over more of the execution.
When AI Does the Work in ERP: A Shift in Risk Profile
AI in ERP systems is changing character – from answering questions to executing tasks. In ERP, it is not just technology, but a shift in risk profile that requires new governance.
The biggest risk is rarely in the system. It lies with the partner.
Product selection gets the most time during procurement. But it is the partner who determines whether the Dynamics 365 project stays on budget, achieves adoption, and can be defended in hindsight.
AIDynamics 365 for Retail & E-commerce
Dynamics 365 (BC, F&SCM, and Commerce) serves as the back-office engine for retail and e-commerce businesses, combining finance, inventory, customer, and channels on a single platform. This guide covers core workflows, system support, and listed partners from a buyer's perspective.
AIDynamics 365 for the Manufacturing Industry
Dynamics 365 (F&SCM or Business Central Premium) forms the backbone for Nordic manufacturing businesses, planning, procurement, inventory, quality and finance in one platform, complemented by MES and PLM. This guide outlines core processes, system support and listed partners, written from the buyer's perspective.
AIDynamics 365 for Food & Process Industry
Dynamics 365 (F&SCM or BC Premium with food extensions) supports batching, recipes, shelf life, HACCP, and full traceability from raw material to finished product. This guide covers processes, system capabilities, and listed partners, written from the buyer's perspective.
AIDynamics 365 for Wholesale & Distribution
Business Central Premium fits most wholesalers and distributors up to a few hundred employees; Finance & Supply Chain Management takes over when WMS, multiple legal entities and international logistics get heavy. This guide compares the two, shows cost levels, common pitfalls and listed partners, from the buyer's perspective.
AIDynamics 365 for Agriculture & Forestry
Dynamics 365 acts as a back-office for Nordic agriculture and forestry businesses, integrating finance, asset management, field service, and CRM with specialist industry systems. This guide reviews key processes, system capabilities, and listed partners from a buyer's perspective.
AIDynamics 365 for Construction & Contracting
Dynamics 365 (Project Operations + BC Premium or F&SCM) supports project accounting, variations, subcontractors, and cost control for Nordic construction and contracting companies. The guide reviews processes, system support, and listed partners, written from the buyer's perspective.
AIDynamics 365 for Energy & Utilities
Dynamics 365 serves as a platform for energy and utility companies, finance, projects, field service, and customer management, integrated with CIS/MDM and GIS/NIS. This guide covers core processes, system capabilities, and listed partners.
AIDynamics 365 for Consulting & Professional Services
Dynamics 365 (Project Operations + BC or F&SCM) is a powerful platform for Nordic consulting and professional services firms, unifying time tracking, project management, forecasting, sales, and finance in a single data environment.
AIDynamics 365 for Finance & Insurance
Dynamics 365 supports Nordic financial and insurance companies across CRM, customer service, Customer Insights, and compliance, with integration to core banking and insurance systems. This guide covers workflows, system capabilities, and listed partners.
AIDynamics 365 for Public Sector
Dynamics 365 is a platform for local authorities, regional bodies and public agencies, case management, field service, projects and citizen engagement integrated with registry systems and finance. This guide explores core processes, system support and listed partners from a buyer's perspective.
AIDynamics 365 for Life Science & Medtech
Dynamics 365 (F&SCM or Business Central with life science add-ons) manages GxP, validation, traceability, and quality control for Nordic life science and medtech companies. This guide covers workflows, system capabilities, and listed partners from a buyer's perspective.
AIDynamics 365 for Telecoms & IT Services
Dynamics 365 acts as the backbone for Nordic telecoms and IT services companies, sales, delivery, ticketing, SLAs and finance, integrated with subscription and billing systems. This guide walks through workflows, system support and listed partners from a buyer's perspective.
AIDynamics 365 for Rental Operations
Dynamics 365 (BC or F&SCM with rental add-ons) supports rental contracts, utilization, maintenance, and field service for Nordic rental businesses, machinery, vehicles, tools, and events. This guide covers workflows, system support, and listed partners from a buyer's perspective.
AIDynamics 365 for Fashion, Sport & Textiles
Which Dynamics 365 setup actually fits fashion, sport and textiles? This buyer's guide compares the add-ons that handle size/colour matrices, seasons, collections and omnichannel (K3 Pebblestone, LS Retail Fashion, Bisqo), what a rollout typically costs and takes in time, the questions that separate a fashion-literate partner from a generalist, and which listed Nordic partners have real references in the segment.
AIDynamics 365 for Real Estate & Property Management
Dynamics 365 (BC or F&SCM + Field Service) manages finance, fixed assets, maintenance, and tenant relations for Nordic real estate and property companies, integrated with specialized tenant administration systems. This guide reviews workflows, system support, and listed partners from a buyer's perspective.
AIDynamics 365 for transport & logistics
Dynamics 365 (F&SCM or BC) serves as the financial and operational hub for Nordic transport and logistics businesses, WMS, consignment profitability, invoicing, and field service, integrated with specialised TMS systems. This guide reviews business processes, system capabilities, and listed partners, written from a buyer's perspective.
AIDynamics 365 for Membership Organisations
Dynamics 365 (Sales + Customer Insights + Customer Service, optional Business Central for fees) manages the member journey, segmentation, communication, and service for trade unions, industry bodies, and associations. Written from the buyer's perspective.