Sirocco Group – Dynamics 365 Partner

Decision support

Quick overview

Best suited for: 250–999 employees · 1 000–4 999 employees · ≥5 000 employees
Primary focus: Sales, Customer Insights (Marketing), Customer Service, Field Service, Contact Center, Project Operations
Strongest industries: Food & Process Industry, Manufacturing
Geography: Sweden, Nordics, Europe, Global
Typical projects: Sales, Food & Process Industry, Manufacturing · 250–999 employees · 1 000–4 999 employees · ≥5 000 employees | service, Food & Process Industry, Manufacturing · 250–999 employees · 1 000–4 999 employees · ≥5 000 employees
Less suitable for: Business Central implementations, Finance & Supply Chain Management as the primary project, Companies primarily seeking a broad ERP integrator, Global ERP programs where CRM is only a minor component

Why companies choose this partner

Compiled by d365guide from the partner's profile data

Primary focus: Sales, Customer Insights (Marketing), Customer Service, Field Service, Contact Center, Project Operations
Strongest industries: Food & Process Industry, Manufacturing
Geography: Stockholm

Typical customers and projects

Company size: 250–999 employees · 1 000–4 999 employees · ≥5 000 employees
Revenue: 500–999 MSEK · 1 000–4 999 MSEK · ≥5 000 MSEK

d365guide's assessment

Particularly good fit for: Food & Process Industry · 250–999 employees · Sales

Consider other partners if: Business Central implementations, Finance & Supply Chain Management as the primary project, Companies primarily seeking a broad ERP integrator, Global ERP programs where CRM is only a minor component

The assessment is based on the partner's own profile data and is comparable across partners, but it is not independently verified. Always ask for references in your own industry.

Why choose Sirocco Group for CRM / Customer Engagement?

Sirocco Group – Sales & Customer Insights med fokus på Livsmedel & Processindustri och Tillverkningsindustri och leverans i Norden, Sverige, Europa, Globalt.

We implement Dynamics 365 Sales and Customer Insights to streamline your sales processes, primarily within the food and manufacturing industries. Our work focuses on tailoring solutions that integrate with existing systems for a complete overview and to create personalized customer experiences. We use an agile methodology to adapt Dynamics 365 to your unique needs and objectives.

Focuses on the food and manufacturing industries for Sales and Customer Insights.

Tailored Dynamics 365 solutions with strong integration to existing systems.

Employs agile implementation methodology to match unique customer needs.

Supports digital transformation and adaptation for customer-specific requirements.

Sirocco Group delivers Dynamics 365 Sales with a focus on streamlining sales processes in the food, manufacturing, and process industries. The partner offers tailored solutions that integrate seamlessly with existing systems to the extent the customer desires. Their expertise ranges from basic sales automation to advanced customer insight and service management, often combined with Dynamics 365 Customer Insights for a complete overview. Sirocco Group applies an agile implementation methodology to ensure the solution is adapted to each customer's unique needs and goals.

AI-generated summary

Best fit for businesses in

Companies with 250–999, 1 000–4 999, >5 000 employees

Revenue: 500–999 MSEK, 1 000–4 999 MSEK, >5 000 MSEK

Food & Process Industry

Manufacturing

Food & Process Industry·Sirocco Group assists companies in the food and process industries in developing and implementing digital solutions that meet industry-specific requirements. Focusing on CRM and digital transformation, they utilize Microsoft Dynamics 365 Sales, Customer Insights, Customer Service, Field Service, and Project Operations to optimize processes. This includes managing customer relationships, field personnel, and service, which is relevant for companies with complex distribution chains or service needs. The partner has experience adapting these applications to support more efficient interactions with customers and partners, as well as streamlining internal workflows. The goal is to contribute to increased efficiency and improved service in a competitive industry.

Manufacturing·Sirocco Group assists the manufacturing industry in streamlining customer and service processes through solutions based on Microsoft Dynamics 365. They work with applications such as Sales, Customer Service, and Field Service to manage sales cycles, customer support, and technician scheduling. This includes optimizing service flows and managing field service operations, which can contribute to improved service delivery and increased customer satisfaction in complex production environments. They also offer expertise in Project Operations to support project-based processes often found in manufacturing, such as installations or custom production lines. By integrating data from various sources with Customer Insights, companies can gain a more comprehensive view of their customers and market trends. Sirocco Group focuses on tailoring these systems to meet the specific needs of manufacturing companies for process control and traceability. Their work also includes Contact Center solutions that ensure customer communication is handled efficiently.

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Quick profile

Why choose Sirocco Group for CRM / Customer Engagement?

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