The food and process industry is a fundamental part of the economy, characterized by high competition and a strong focus on quality, sustainability, and innovation. Companies operate in a market where consumer demands for transparency, locally produced goods, and sustainable production methods are constantly increasing. At the same time, margins are pressured by international competition and volatile raw material prices, which places high demands on efficiency throughout the entire value chain. Digitalization is a key factor in meeting these challenges. By integrating business processes from raw material procurement to sales, companies can optimize their operations, ensure regulatory compliance, and quickly adapt to market changes. A modern business system thus becomes a strategic tool for managing complex supply chains, ensuring traceability and quality, and gaining the insights required to make informed decisions. Microsoft Dynamics 365 offers a platform with applications for the entire business, from financial management and production planning (ERP) to customer relationships (CRM). By collecting data in a unified system, companies in the food and process industry can create a more data-driven and agile business, adapted to future demands.
See 7 partners in food & process industryManagement of recipes and formulas, including version control and scaling for production. Ensures correct composition and traceability for each produced batch.
Processes for performing quality controls upon arrival, during production, and on finished goods. Ensures full traceability from supplier to customer.
Planning of production orders based on demand, capacity, and material availability. Optimizes machine utilization and minimizes downtime.
Management of inventory based on unique attributes such as best-before dates, batch numbers, and storage conditions. Supports picking strategies such as FEFO (First-Expired, First-Out).
Management of the purchasing process from need to payment, including supplier evaluation, pricing, and quality assurance of incoming raw materials.
Calculation of standard and actual costs for produced goods. Provides a basis for pricing, margin analysis, and financial reporting.
Planning and follow-up of preventive and corrective maintenance on production equipment to maximize availability and minimize unplanned downtime.
Being able to trace every raw material and processing step throughout the entire chain is necessary to manage potential recalls and meet regulatory requirements.
The industry is governed by strict laws and quality certifications (e.g. BRC, IFS) that require meticulous documentation and process control.
Optimizing inventory and production to minimize waste due to expiry dates is a constant challenge that directly impacts profitability.
Rapid changes in raw material costs require precise calculations and good control over the entire value chain to protect margins.
Ensuring an unbroken cold chain, optimizing transportation, and managing relationships with both suppliers and distribution channels is crucial.
The need to quickly develop and launch new products in response to trends in health, sustainability, and packaging.
The core for larger companies in the industry. Includes advanced modules for production planning, inventory control, quality control, traceability, and finance.
A comprehensive business system solution for small and medium-sized companies that need support for finance, manufacturing, inventory, and sales in one application.
Used to manage complex B2B relationships with grocery retailers, wholesalers, and restaurants, including contract management and campaign follow-up.
Relevant for companies that manufacture and maintain process equipment, for planning and optimising service assignments for their customers.
Both Business Central and Finance & Supply Chain have built-in support for batch and serial numbers. This enables tracking of individual batches from raw material procurement, through all stages of production, to finished product and end customer. The information is integrated with inventory and quality to allow for quick action in the event of a recall.
Yes, the manufacturing functions in Dynamics 365 manage recipes/formulas (Bills of Material) and routes. These form the basis for calculating an exact product cost, including costs for raw materials, personnel, and overheads, providing a clear picture of profitability per product.
Yes, the platform is built for integration. By using standardized interfaces (APIs), Dynamics 365 can be linked with systems on the production floor (MES/SCADA) to exchange data in real time. This can improve production planning, follow-up, and data quality.
Microsoft provides a platform with functions required for regulatory compliance, such as audit trails and quality management. The responsibility for validating the specific implementation against standards such as BRC or IFS lies with the customer company, often in collaboration with an implementation partner.
Finance & Supply Chain is aimed at larger and more complex organizations with advanced requirements for production control, inventory, and logistics. Business Central is an all-in-one solution for small to medium-sized businesses that desire broad functionality in a less complex format. The choice depends on the company's size, process complexity, and future growth plans.
Inventory management in Dynamics 365 has dedicated fields for best-before and expiry dates. The system can be configured to automatically suggest outbound shipments according to the FEFO principle (First-Expired, First-Out), which helps to ensure that older products are shipped first and minimizes the risk of waste.
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Confirmed / possible Norwegian specialist
Products they deliver
Business CentralFinance & Supply Chain Management
Partner's own information
Sirocco Group assists companies in the food and process industries in developing and implementing digital solutions that meet industry-specific requirements.
Products they deliver
SalesCustomer Insights (Marketing)Customer ServiceField Service+2Partner's own information
Confirmed / niche
Products they deliver
SalesCustomer ServiceCustomer Insights (Marketing)Partner's own information
Implema AB passar organisationer som söker kompetens inom Microsoft Dynamics 365 och leverans i Sverige.
Products they deliver
Finance & Supply Chain ManagementCustomer ServiceField ServiceContact Center+1Partner's own information
Confirmed
Products they deliver
Business CentralFinance & Supply Chain ManagementCommerceSales+2Partner's own information
Confirmed CRM / Power Platform specialist
Products they deliver
Business CentralCopilotSalesCustomer Service
Partner's own information
InBiz delivers Dynamics 365 Business Central to companies in the food and process industries.
Products they deliver
Business CentralIn-depth article
Dynamics 365 for Food & Process Industry – industry guideDo a free needs analysis or let us match you with partners who know your industry.
Industry fit usually comes from the partner's own add-ons and experience, not from the standard product. Ask for references in your industry and check whether the industry solution is maintained for new versions.
Product facts come from Microsoft's official documentation. The assessment above is D365GUIDE.COM's editorial judgement and is marked as such. Partners cannot pay to change it.