Dynamics 365 for Manufacturing – guide & partners

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The manufacturing industry is a cornerstone of the economy, known for its high quality, innovation, and technical expertise. Companies operate in a global market with fierce competition, demanding high levels of efficiency, flexibility, and adaptability. To maintain competitiveness, a continuous digital transformation, often called Industry 4.0, is underway. This involves a shift towards smarter, more connected, and data-driven factories, where automation and real-time information are central. The market situation is characterized by challenges such as volatile supply chains, rising material and energy prices, and increased demands for sustainability and circular business models. Companies must be able to quickly reconfigure their production, optimize resource utilization, and offer added value through services and aftermarket. A modern business system thus becomes a strategic tool for managing this complexity. Digitization is not just about automating the production floor, but about integrating the entire value chain – from product development and purchasing to production, sales, and service. By collecting data from different parts of the business in a unified system, companies can make better decisions, improve their planning capabilities, and create a more resilient and profitable business.

See 45 partners in manufacturing

Production Planning and Control

Management of production orders, capacity planning (both material and personnel), and real-time production monitoring.

Inventory and Logistics Management

Optimization of inventory levels, inbound and outbound deliveries, and traceability of materials and finished products throughout the chain (WMS).

Quality Management and Traceability

Processes for quality control, deviation management, and full traceability at serial number or batch level to meet customer and regulatory requirements.

Product Configuration and Costing

Management of complex products with variants and options (Configure-to-Order) and ensuring accurate pre- and post-calculations.

Procurement and Supplier Relationships

Support for the entire purchasing process from demand to payment, including supplier evaluation and management of purchasing agreements.

Aftermarket and Service

Administration of service agreements, field service technicians, spare parts management, and repairs to create new revenue streams.

Financial Management and Project Accounting

Accurate accounting for work-in-progress (WIP), project accounting for development or customer projects, and financial reporting.

Variant and Configurator Flows (CTO/ETO)

Management of product configurators, attribute-based variants, dimensions, and rule-driven bills of material for Configure-to-Order and Engineer-to-Order.

MRP, Replenishment, and Planning Engines

Demand planning with MRP/MPS, planning optimization, safety stock, min/max, and pull-based signals to balance service level against capital tied up.

Supply Chain Disruptions

Managing uncertainty in material availability, long lead times, and volatile prices affecting production planning and profitability.

Need for Increased Efficiency and Automation

Pressure to reduce manual labor, minimize downtime, and optimize machine utilization to defend margins and increase productivity.

Complex Product Structures and Customer Requirements

Managing a large number of product variants (bills of material/BOM), recipes, and customer-specific adaptations requires robust system support.

Demands for Sustainability and Regulatory Compliance

The necessity to document and report carbon footprint, material content, and origin in accordance with laws and customer expectations.

Data-driven Decision Making

The challenge of collecting and analyzing data from production, finance, and sales to obtain factual decision support in real-time.

Aftermarket and Service Management

Transitioning from product sales only to effectively managing service, spare parts, and contracts as a growing part of the business.

Choice between Volume-driven Business Central and Advanced Finance & Supply Chain

Discrete assembly and moderate volumes are well handled in Business Central, while high-volume production, advanced product configurators, formula-based process manufacturing, and planning optimization require Finance & Supply Chain.

Complexity in Product Configurators

Modeling rules, pricing, and technical dependencies in Product Configuration Models takes time and requires dedicated management — otherwise, the solution quickly erodes as the product range changes.

Finance & Supply Chain

Är standardvalet för medelstora till stora tillverkande företag med avancerade krav på produktionsplanering, logistik, lagerhantering och ekonomi.

Business Central

Passar små till medelstora tillverkande företag som söker en komplett ERP-lösning för att hantera hela flödet från inköp till produktion och försäljning.

Field Service

Är relevant för företag med en betydande eftermarknads- eller serviceaffär, för att hantera tekniker, serviceorder och förebyggande underhåll.

Sales

Stödjer säljprocessen för företag med komplex försäljning, långa säljcykler och behov av avancerad offerthantering (CPQ - Configure, Price, Quote).

What production types does Dynamics 365 support? (Discrete, process, project, etc.)

Dynamics 365 offers broad support for various manufacturing principles. The system can handle discrete manufacturing (assembly), process manufacturing (recipe-based), lean manufacturing (kanban), and project-based manufacturing (make-to-order, engineer-to-order). Functionality is adapted based on the choice between Business Central or Finance & Supply Chain.

How does Dynamics 365 handle traceability and quality control?

The system has built-in functions to manage full traceability via batch and serial numbers throughout the chain. You can define mandatory quality controls at specific steps, for example, upon arrival or before delivery, and manage deviations and quarantine inventory directly in the system.

Is Business Central or Finance & Supply Chain right for us?

The choice depends on the company's size, complexity, and international presence. Business Central is a broad solution suitable for many SMBs. Finance & Supply Chain is aimed at larger, often international, organizations with more complex requirements for product configuration, logistics, and group accounting, for example.

Can Dynamics 365 be integrated with our production systems (MES/SCADA)?

Yes, Dynamics 365 is built for integration. Through standardized interfaces (APIs), data can be exchanged in real-time with external systems for manufacturing execution (MES), data acquisition (SCADA), or other specialized factory applications to create a cohesive information flow.

How does the system support aftermarket and service management?

Through the Field Service application, the entire service flow can be managed, from the creation of a service case to a technician being scheduled and completing the assignment. The system also handles service agreements, preventive maintenance, and invoicing for work performed and spare parts.

When is Business Central sufficient, and when do we need Finance & Supply Chain?

Business Central is usually sufficient for discrete manufacturing up to approximately 500 employees, moderate production volumes, and simpler bills of material. Finance & Supply Chain becomes justified with high volume, advanced product configurators, formula-based process manufacturing, MES integration with planning optimization, or group consolidation across multiple countries.

How does the product configurator work in Dynamics 365?

Finance & Supply Chain has a built-in Product Configuration Model where rules, attributes, and pricing are built to generate unique variants at order entry. Business Central has simpler variant management with dimensions and attributes and can be supplemented with ISV configurators like ETO packages.

Can we run MRP/demand planning in Dynamics 365?

Yes. Both products have MRP. Finance & Supply Chain complements this with Planning Optimization — a separate service that runs planning in the cloud in minutes instead of hours and supports complex scenarios. For simpler manufacturing, Business Central's standard MRP is sufficient.

45 partners in Manufacturing

Profiled for manufacturing. Filter by product area below.

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We show partners that match your choices of industry, solution and geography. Results are ranked by how well they fit your profile. AI can help explain relevance – but does not influence which partners are shown. Read more about the methodology

Capgemini

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Tillverkningsindustri

🏭Manufacturing expert🌍Nordics +

Nordics +
Tillverkning
CRM, Service & Field Service & ERP, Supply Chain & Commerce
Midmarket–Enterprise

Confirmed – local delivery capacity should be qualified

Competencies

Finance & Supply Chain Management

Sales

Customer Insights (Marketing)

Customer Service

Field Service

Contact Center

Commerce

Dynamics 365 for Manufacturing – guide & partners

Typical business processes

Production Planning and Control

Inventory and Logistics Management

Quality Management and Traceability

Product Configuration and Costing

Procurement and Supplier Relationships

Aftermarket and Service

Financial Management and Project Accounting

Variant and Configurator Flows (CTO/ETO)

MRP, Replenishment, and Planning Engines

Common challenges

Supply Chain Disruptions

Need for Increased Efficiency and Automation

Complex Product Structures and Customer Requirements

Demands for Sustainability and Regulatory Compliance

Data-driven Decision Making

Aftermarket and Service Management

Choice between Volume-driven Business Central and Advanced Finance & Supply Chain

Complexity in Product Configurators

Dynamics 365 applications that fit the industry

Frequently asked questions

What production types does Dynamics 365 support? (Discrete, process, project, etc.)

How does Dynamics 365 handle traceability and quality control?

Is Business Central or Finance & Supply Chain right for us?

Can Dynamics 365 be integrated with our production systems (MES/SCADA)?

How does the system support aftermarket and service management?

When is Business Central sufficient, and when do we need Finance & Supply Chain?

How does the product configurator work in Dynamics 365?

Can we run MRP/demand planning in Dynamics 365?

45 partners in Manufacturing

Capgemini

9altitudes

Columbus

Cognizant

InBiz

Knowit

IBM

Avanade

ECIT Consulting

Cepheo

Vivicta

Vivicta

DXC Technology

Bredana Axcite

BE-terna

Bouvet

Nexer

ProFacto

Knowit

TCS

Infosys

Accenture

BE-terna

Columbus

Sherpas Group AB

Abakion

Fellowmind

Evidi

Tietoevry

Efima

Nomis

BE-terna / PIPOL

Elbek & Vejrup

Sirocco Group

Skyttel AS avd. Espero

Nexer

Wipro

Oseberg Solutions

PwC

Yellow Solution AB

Gaudium ERP

Bisqo AB

Navakka

Obtain

CGI

Explore other industries

Utforska Dynamics 365

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