Dynamics 365 for Healthcare – guide & partners

Patient Administration and Appointment Booking

Managing patient records, referrals, appointments, and recalls in a cohesive flow to ensure accurate and efficient patient handling.

Resource and Staff Planning

Optimal planning of healthcare personnel, rooms, medical equipment, and other resources to maximize utilization and minimize waiting times.

Procurement and Inventory Management of Medical Supplies

Efficient management of procurement processes, consumables, pharmaceuticals, and implants, including traceability and inventory optimization.

Financial Management and Reporting

Budgeting, follow-up, patient fees, invoicing, and reporting to principals and authorities.

Management of Care Agreements and Remuneration Models

Administration of agreements with regions, insurance companies, and other funders, as well as management of complex remuneration structures.

Quality Monitoring and Deviation Management

Systematic collection and analysis of quality data, follow-up of treatment results, and handling of deviations according to applicable regulations.

Fragmented Patient Data

Patient information is often spread across several different systems, making it difficult to get a comprehensive view of the patient's medical history and needs.

Complex Resource Planning

Effectively planning and allocating personnel, premises, and equipment to meet varying healthcare needs is a constant challenge.

High Demands on Traceability and Regulatory Compliance

The industry is governed by strict laws and regulations (e.g. patient data laws, GDPR) that require full traceability and secure handling of sensitive information.

Financial Pressure and Efficiency Requirements

Healthcare providers often operate with limited budgets and are under constant pressure to optimize resource utilization and streamline administrative processes.

Management of Procurement and Logistics

Ensuring that the right medical materials and pharmaceuticals are in the right place at the right time, without tying up too much capital in inventory.

Central for financial management, budgeting, asset registry, and for managing advanced purchasing, logistics, and inventory holding of medical materials with traceability requirements.

Suitable for small and medium-sized healthcare providers who need an all-in-one solution for finance, purchasing, inventory, and simpler resource planning.

Used to manage patient relationships, appointments, and case handling, creating a structured process for all patient communication.

Relevant for organisations providing home care or mobile health services. Optimises scheduling and route planning for field staff.

Provides the ability to aggregate and analyse patient data from various sources to gain deeper insights into patient groups and care patterns, supporting proactive care.