Dynamics 365 for Fashion, Sports & Textile – guide & partners

Assortment and collection planning

Planning of collections by season, product group, and channel, based on historical data, trends, and margin targets.

Style/SKU management (size & color)

Management of items in size/color matrices with variants, barcodes, and images across the entire assortment.

Purchasing from global suppliers

Orders, forecasts, lead times, and quality control with suppliers in Asia and Europe, often with long lead times.

Warehouse and store allocation

Allocation and reallocation of goods between central warehouses, stores, and e-commerce based on sales and season.

POS and omnichannel sales

In-store sales integrated with e-commerce, marketplaces, and mobile, with common prices, campaigns, and inventory.

Campaigns, sales, and pricing strategy

Management of regular prices, campaigns, seasonal sales, and markdowns across multiple channels and currencies.

Returns and complaints

Efficient return flows for e-commerce and stores – including assessment, repacking, and return to inventory.

Sustainability and traceability

Documentation of materials, origin, and CO2 data per product to meet CSRD and consumer demands.

Seasonal and trend cycles

Short seasons and rapidly shifting trends make forecasting difficult and increase the risk of excess inventory and write-downs.

Variant complexity (size/color)

Each style comes in many variants, making inventory management, picking, and replenishment significantly more complex than in other industries.

High return rates in e-commerce

Fashion has among the highest return rates in e-commerce, which requires efficient return flows and good product information to reduce returns.

Omnichannel without data silos

Providing customers and staff with a common view of inventory, orders, and customer history across stores, e-commerce, and marketplaces.

Margin pressure and currency risk

Purchasing in USD/EUR, selling in local currencies, and strong price competition require good control over costs, margins, and currency hedging.

Sustainability requirements (CSRD, EPR)

New EU requirements for reporting, producer responsibility, and traceability demand structured product and supplier data.

Integration with e-commerce & marketplaces

Solid integration of the business system with platforms like Shopify, Centra, Amazon, Zalando, etc. without duplication of effort.

Suitable for small and medium-sized fashion, sports, and textile companies that need finance, purchasing, inventory, and sales in one system, often combined with specialised add-ons for size/colour and POS.

Aimed at larger chains and brands with complex global supply chains, multiple companies/countries, advanced inventory management, and a need for detailed financial follow-up.

Specialised solution for retail and fashion with integrated POS, e-commerce, campaigns, loyalty, and clienteling, built for omnichannel.

Gathers customer data from e-commerce, POS, loyalty, and campaigns into a unified customer profile as a basis for segmentation and personalisation.

Support for B2B sales to resellers, agents, and key accounts with quotes, order management, and sales pipeline.

Manages customer cases regarding orders, deliveries, returns, and complaints from multiple channels in a shared interface.